Privacy Policy
Effective Date: February 24, 2026Last Updated: February 24, 20261. IntroductionVolues Technologies LTD (“Volues”, “We”, “Us”, or “Our”) respects your privacy and is committed to protecting your personal data in accordance with applicable laws and international best practices.
This Privacy Policy explains how we collect, use, disclose, store, and safeguard personal information when you:
Visit our website
Use our software, mobile applications, or enterprise platforms
Engage our web development, mobile development, digital marketing, or enterprise software services
Communicate with us
This Policy complies with:
The Nigeria Data Protection Act (NDPA)
The General Data Protection Regulation (GDPR), where applicable
Applicable international data protection and privacy laws
2. Who We Are
Volues Technologies LTD
A duly registered company under the laws of the Federal Republic of Nigeria.
We are a software and technology company providing:
• Custom Web Development
• Mobile Application Development
• Enterprise Software Solutions
• Cloud and AI Integration
• Digital Marketing Services
• Technology and Innovation Consulting
For the purpose of data protection laws, Volues acts as either:
A Data Controller (where we determine how and why personal data is processed), or
A Data Processor (where we process data on behalf of our clients).
3. Information We Collect
We may collect the following categories of personal data:
A. Identity Information
Full name
Company name
Job title
Username or account identifier
B. Contact Information
Email address
Phone number
Business address
C. Technical Data
IP address
Browser type and version
Device information
Operating system
Time zone settings
Usage logs
D. Transactional Information
Payment details (processed via secure third-party payment providers)
Billing information
Service subscription details
E. Marketing and Communication Data
Preferences in receiving marketing communications
Feedback and survey responses
We do not intentionally collect data from individuals under 18 years of age.
4. How We Collect Your Data
We collect data through:
Website forms (Contact Us, Request Quote, Newsletter)
Direct communication (email, phone, WhatsApp)
Service agreements and contracts
Cookies and tracking technologies
Client onboarding processes
Automated technologies (analytics tools)
5. Legal Basis for Processing
We process personal data under the following lawful bases:
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Consent (where required)
Protection of vital interests
6. How We Use Your Information
We use personal data to:
Provide and manage our services
Develop, deploy, and maintain software solutions
Improve website performance and user experience
Process payments and invoices
Communicate updates and service notices
Provide customer support
Send marketing communications (with consent)
Prevent fraud and ensure security
Comply with legal and regulatory obligations
7. Data Sharing and Disclosure
We do not sell personal data.
We may share information with:
Trusted third-party service providers (hosting, cloud storage, analytics)
Payment processors
Professional advisers (lawyers, auditors)
Regulatory authorities when legally required
Business partners under strict confidentiality agreements
All third-party processors are contractually obligated to safeguard data.
8. International Data Transfers
Where personal data is transferred outside Nigeria, we ensure:
Adequate data protection safeguards
Contractual protections
Compliance with NDPA and GDPR requirements
9. Data Security
Volues implements appropriate technical and organizational measures, including:
Encryption (in transit and at rest)
Secure cloud infrastructure
Access control and authentication protocols
Regular security assessments
Staff confidentiality obligations
While we use commercially reasonable safeguards, no system can be guaranteed 100% secure.
10. Data Retention
We retain personal data only as long as necessary to:
Fulfill contractual obligations
Meet legal and regulatory requirements
Resolve disputes
Enforce agreements
Data no longer required is securely deleted or anonymized.
11. Your Data Protection Rights
Subject to applicable law, you may have the right to:
Access your personal data
Correct inaccurate data
Request deletion
Restrict or object to processing
Withdraw consent
Data portability
Lodge a complaint with the relevant data protection authority
In Nigeria, complaints may be directed to the Nigeria Data Protection Commission.
To exercise your rights, contact us at:
Compliance@volues.com
12. Cookies and Tracking Technologies
Our website uses cookies to:
Improve functionality
Analyze traffic
Personalize user experience
Support marketing campaigns
Users may control cookie preferences via browser settings.
A separate Cookie Policy may provide more details.
13. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices. Users are encouraged to review third-party privacy policies.
14. Confidential Client Data (For Enterprise & Government Projects)
Where Volues processes sensitive enterprise, financial, or government-related data:
We operate under strict contractual confidentiality.
We implement enhanced security controls.
Data is processed strictly per client instructions.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
Legal changes
Regulatory requirements
Service updates
Changes will be posted on this page with an updated effective date.
16. Contact Information
For questions regarding this Privacy Policy or your personal data:
Volues Technologies LTD
Aminu Kno Crescent, Wuse II, Federal Capital Territory, Abuja Nigeria
Email: Compliance@volues.com
Phone: +2347079388502
